AI Generated Review Replies (Practice Operations)

Updated: 05/14/2026 | Views: 211

Tebra’s AI-Generated Review Replies enables healthcare practices to quickly respond to patient reviews on Tebra Care Connect or Google through the power of Artifical Intelligence (AI). Responses are sentiment-based replies, saving time and enhancing patient engagement while improving online reputation and trust.

This feature is only available for Practice Operation subscribers with Patient Experience. For Patient Experience only subscribers and Practice Growth only subscribers, review AI Generated Review Replies (Practice Growth).

Generate AI Generated Reply

  1. Hover over the Patient Experience icon and click on Reputation. The Surveys & Reviews page opens.
  2. Click Reply. The pop-up window opens.
  3. Review the AI Replies note and click Got it to continue.
  4. Click Generate New to draft a reply.
  5. The AI response generates.
    • Edit the response, if necessary.
    • To draft another reply, click Generate New.
  6. Click Reply when finished.
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