Bulk AI Generated Review Reply

Updated: 07/22/2025 | Views: 70

Tebra’s AI-Generated Review Replies enables healthcare practices to quickly respond to patient reviews on Google through the power of Artifical Intelligence (AI). Responses are sentiment-based replies, saving time and enhancing patient engagement while improving online reputation and trust.

Bulk AI Review Replies proactively delivers a Weekly Review Summary Emails on Sunday nights with new review alerts from the previous 7 days directly to the email inboxes of providers. This streamlines and further automates the review response process by unlocking AI at scale, making it easier than ever for practices to engage with patient feedback, improve their online reputation, and drive more patient trust—all while saving valuable time.

This feature is only available for Practice Operation subscribers with Patient Experience.

Access Bulk AI Review Reply

The Bulk AI Review Reply workflow can only be initiated from the email.

By default, providers are subscribed to receive the weekly email. If applicable, System Administrators can unsubscribe the provider from the email in User Settings. 

  1. Navigate the Weekly Review Summary email.
    1. Patient Reviews: Up to 5 patients reviews displays in the email.
    2. Unsubscribe: Click to unsubscribe from the week review summary email.
      Note: System Administrators can configure the provider's email preference in User Settings.
  2. Click Reply to Your Reviews in Bulk. The Bulk Review Reply page opens.
 Platform_BulkAI_Email.png
  1. Review the AI-powered replies.
    • To draft another reply, click Generate New.
  2. Click Reply to Reviews when finished.
 Platform_BulkAI_Submit.png