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Upload or Remove Practice Logo

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Updated: 11/13/2025 | Views: 2131

Build the practice's brand recognition by uploading a logo to display on the Telehealth patient's view of the video visits. Review Patient Experience: Telehealth Visit to view the displayed logo. If necessary, remove the logo from the practice setting's page.

Available for Telehealth subscribers with Engage or Patient Experience.

Access Practice Information

  • Hover over the User icon and click on Practice Settings. The Practice Settings page opens.
 Platform_PracticeSettings_Access.png

Upload Practice Logo

  1. Click Edit. The Edit Practice page opens.
  2. Click Upload. The Edit Practice Logo pop-up window opens.
  3. Drag an image from your device or click browse for a photo and select an image from your device. The selected image displays in the Edit Practice Photo pop-up window. The image must meet the following criteria to be uploaded:
    • File type: .jpg, .jpeg, .png, .tif, or .gif
    • File size: smaller than 2mb
    • Measurements: minimum 200 pixels in width and 200 pixels in height
 Platform_PracticeLogo_Upload.png
  1. Click and drag the crop box over the desired area of the image. The area inside of the box is uploaded.
  2. Click Crop when placement is complete.
  3. Review the image and click Confirm crop to save the image. The uploaded image displays under Practice Logo.
    • To make additional changes, click Redo crop.
  4. Click Save when finished.
 Platform_PracticeLogo_Crop.png

Remove Practice Logo

  1. Click Edit. The Edit Practice page opens.
  2. Click Remove. The logo is deleted.
  3. Click Save when finished. If necessary, upload a new logo.
 Platform_PracticeLogo_Save.png
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