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Tebra Help Center

Payment Method

Updated: 11/12/2024|Views: 32756

System Administrators can change the credit card or ACH payment information used to process payments for the account.

Note: For accounts with multiple practices, the payment method only needs to be updated in one practice to change the payment method for the account. The entire account's invoice will be charged to the updated payment method.

Access Payment Method

  1. Hover over the User icon and click on Practice Settings. The Practice Settings page opens.
  2. Click Tebra. Additional setting options expand.
  3. Click Payment Method. The Update Payment Method page opens.
Platform_PaymentMethod_Access.png

Update Payment Method

  1. Click to select "Credit Card" or "ACH".
  2. Enter the applicable fields.
    Note: To avoid interruptions in services, the name on the card and the address must match the information on file with your credit card company or bank.
  3. Click Update when finished.
Platform_PaymentMethod_Update.png
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