Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

Search

  • Filter Results
  • Location
  • Classification
    • Article type
    • Stage
  • Include attachments
Searching in
About 3 results
  • https://helpme.tebra.com/Tebra_PM/Claim_Rejections/Validation_Errors/Patient_DOB_in_the_future
    Claims billed for a patient with a date of birth in the future will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and r...Claims billed for a patient with a date of birth in the future will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer. Follow the instructions below to edit the date of birth for the patient:
  • https://helpme.tebra.com/Tebra_PM/Claim_Rejections/Validation_Errors/Patient_DOB_missing
    Claims billed without the patient’s date of birth will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the c...Claims billed without the patient’s date of birth will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer. Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.
  • https://helpme.tebra.com/Tebra_PM/Claim_Rejections/Validation_Errors/Your_claims_cannot_be_submitted_without_a_valid_date_of_birth_for_the_patient._Please_open_the_Edit_Patient_task_in_Kareo_and_enter_a_valid_date_of_birth
    Your claims cannot be submitted without a valid date of birth for the patient. Please open the Edit Patient task in Kareo and enter a valid date of birth. Claims billed without the patient’s date of b...Your claims cannot be submitted without a valid date of birth for the patient. Please open the Edit Patient task in Kareo and enter a valid date of birth. Claims billed without the patient’s date of birth will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer. Follow the instructions below to enter the date of birth for the patient: