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Ambulance ServicesLearn how to enter encounter details for ambulance services in the Desktop Application (PM).
Balance ForwardLearn how to create a new encounter with a patient's forwarding balance amount in the Desktop Application (PM).
Both Claim Formats on the Same EncounterGeneral information about submitting both CMS-1500 and UB-04 formats on the same encounter in the Desktop Application (PM).
Customize Procedures SectionLearn how to customize the Procedures section of an encounter in the Desktop Application (PM).
Encounter ActionsLearn about the encounter workflow process in the Desktop Application (PM) and the available actions (e.g., Save as Draft, Save for Review, Approve, Reject) to update the status of the encounter.
Encounter Record LogGeneral information about the Encounter record log and how to view changes made to the record.
EncountersLearn about encounters and how to create, find, edit, delete and copy them in the Desktop Application (PM).
Export EDI 837 FileGeneral information about how to export an EDI 837 file for electronically submitted encounters.
New Encounter: Professional (CMS-1500)Learn how to create a new encounter using the Professional (CMS-1500) claim format in the Desktop Application (PM).
New Encounter: Institutional (UB-04)Learn how to create a new encounter using the Institutional (UB-04) claim format in the Desktop Application (PM).
Unpayable EncountersGeneral information about how to create an unpayable payer scenario and associate it to patient cases for encounters that should not be billed out.