Insured or Subscriber: Entity's Postal/Zip Code

Rejection Message

Insured or Subscriber: Entity's Postal/Zip Code

Rejection Details

This rejection indicates that an invalid ZIP code is being sent on the claim.

Most payers require the full 9-digit ZIP code for addresses on electronic claims. This rejection typically indicates that the claim includes a ZIP code without the 4-digit extension. All addresses will need to be verified using the USPS ZIP Code Look Up. 

Resolution

Please verify that the 9-digit ZIP codes submitted on the claim are valid for all of the following addresses: 

• Subscriber
• Insured

When all corrective actions are completed, rebill and resubmit all affected claims.