Rejected by Jopari. Status Message: A6 - Acknowledgement/Rejected for Missing Information - The claim/encounter is missing the information specified in the Status details and has been rejected.; 135 - Entity's commercial provider id. Note: This code requires use of an Entity Code

Follow the instructions below to populate the Provider ID:

1. Click Settings > Providers. The Find Provider window opens.
2. Look for and open the provider record. The Edit Provider window opens.
3. Click on the Claim Settings tab.
4. Click Add. The Override Claim Setting window opens.
5. Click Insurance Company. The Select Insurance Company window opens.
6. Look for and select the Department of Labor.
7. Click the “Show advanced settings” checkbox.
8. Navigate to the Advanced Electronic Claim Setting section.
9. Under the Enter up to four additional provider numbers to include in electronic claims, if required by the insurance company section, select G2 Provider Commercial Number from Type drop-down.
10. Enter the provider ID in the field to the right under Value.
11. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.