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Onset of Current Illness or Symptom Date cannot be a future date. 2300.DTP*431


Rejection Message

Onset of Current Illness or Symptom Date cannot be a future date.  2300.DTP*431

Rejection Details

This rejection means the condition date included on the claim was invalid. The condition date cannot be a future date compared to the date of service on the claim.


Follow the instructions below to add or edit the condition date:
  1. Click Encounters > Track Claim Status. The Find Claim window opens.
  2. Look for and double-click on the encounter that needs correcting. The Edit Claim window opens.
  3. Double-click on the Case. The Edit Case window opens.
  4. Click on the Condition tab.
  5. Click the appropriate condition checkbox in the Condition related to section.
  6. To remove an incorrect date:
    1. Right-click on the date and click Remove.
  7. To add a date:
    1. In the Date Type drop-down menu, select the condition type.
    2. In the Start Date field, enter or select the date in the drop-down menu.
    3. In the End Date field, enter or select the date in the drop-down menu (if applicable).
    4. Click on the Add button to populate the date to the field below.
  8. Click Save all the way out (multiple saves may be required). 

Then, rebill and resubmit all affected claims.

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