Date of Service From and To dates are invalid. Your claims cannot be submitted because the Date of Service From date is after the Date of Service To date

Rejection Message

Date of Service From and To dates are invalid.

Your claims cannot be submitted because the Date of Service From date is after the Date of Service To date. This would result in a rejection at the clearinghouse.

Please open Encounters > Track Claim Status, then find and open the claim ID above, double-click on the Encounter number, correct the Date of Service From and To dates, then resubmit the claim.

Rejection Details

Kareo Validation Error

This rejection indicates that the date of service enter on the encounter is invalid

Claims billed with an invalid "From" and "To" Date of Service on the encounter will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer.
 
Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.

Resolution

Follow the instructions below to verify the “From” and “To” dates on the encounter:

1. Click Encounters > Track Claim Status. The Find Claim window opens.
2. Look for and double-click on the encounter that needs correcting. The Edit Claim window opens.
3. Double-click on the Encounter number.  The Edit Encounter window opens.
4. Under the Dates section, check the From Date and Through Date. Verify that the date range for the month, day and year are correct.
5. Under the Procedures section, check the From Date and To Date columns for each service line. Verify that the date range for the month, day and year are correct.
6. Edit the dates as necessary.
7. Click Save & Rebill.

Then, resubmit all affected claims.