Missing N301 street address for (referring provider) Missing N401 city in address for (referring provider) Missing N402 state in address for (referring provider)

Rejection Message

Missing N301 street address for (referring provider)
Missing N401 city in address for (referring provider)
Missing N402 state in address for (referring provider)

Rejection Details

Kareo Validation Error

This rejection indicates the provider’s address is missing from the referring physician's record.

Claims billed without an address for the provider will reject at the clearinghouse; therefore Kareo has held the claim until the error has been corrected. You must correct the error and resubmit the claims in order for them to be delivered to the payer.

Note: Since claims rejected within Kareo are not forwarded to the clearinghouse you will be unable to generate timely filing for that submission until validation errors have been corrected and the claim resubmitted.

Resolution

Follow the instructions below to enter an address for the referring provider:

1. Click Settings > Other Lists > Find Referring Physicians. The Find Referring Physicians window opens.
2. Look for and double-click on the referring provider that needs correcting. The Edit Referring Physician window opens.
3. Enter the address on file into the USPS ZIP Code Look Up tool.
4. Enter the correct information into the Address field.
5. Click Save.

Then, rebill and resubmit all affected claims.