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View Patient Broadcast History

Updated: 12/20/2023|Views: 1868

The patient broadcast feature allows the provider or front office staff to quickly and easily notify patients of changes in a provider’s schedule. After the message is sent to patients, view a history of broadcast messages.

Available for Engage subscribers.

Access Broadcast History

  1. Hover over the Engage icon and click on Patient Broadcast. The Send Patient Broadcast page opens.
  2. Click Broadcast History on the left menu. The Broadcast History page opens.
Engage_BroadcastHistory_Access.png

View Broadcast History

  1. Most recent sent broadcast messages display. If applicable, click Show More to view additional messages.
  2. Review the broadcast status, message sent, appointment date(s), provider, and service location(s). Click on the message to view the confirmation details.
  3. Click the number of patients to view additional details. The Broadcast message details pop-up window opens.
  4. Review the patient names, appointment date, provider, service location, phone number, and email.
Engage_BroadcastHistory_Message.png
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