Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

Add or Change Patient Photo

  1. Last updated
  2. Save as PDF
Updated: 06/23/2023 | Views: 2717

Easily associate patients with their patient record by uploading a photo. With this feature you can:

  • Drag and drop an image or upload an image from your device
  • Add an image up to 5MB in size and in the format of GIF, JPG or PNG
  • Crop the image in the web application if the image is larger than 640 x 640 pixels

Once a photo is added, it cannot be set back to the default avatar. If you no longer want a patient photo, replace it with a blank image.

Access Patient Facesheet

  1. Enter the first 2–3 letters of the patient's name or date of birth (mm/dd/yyyy) in the top navigation bar search box.
  2. Click to select the patient from the auto-populated results. The patient's Facesheet page opens.
 Platform_Patients_Search.png

Add Patient Photo

  1. Hover over the default avatar and click the camera icon. The Add a Photo of Patient pop-up window opens.
  2. Drag and drop an image or click browse to upload an image. 
 Platform_PatientPhoto_Browse.png
  1. Adjust Photo: If applicable, adjust the position or change the aspect ratio of the image.
    • Reposition image: Click, hold, and drag the image.
    • Crop image: Click and drag the corners of the crop box adjust the size.
  2. Click Crop when finished.
  3. Review the image and click Save to add the patient photo. The photo displays in the patient's chart.
    • To edit the placement or crop of the image, click Redo Crop.
 Platform_PatientPhoto_Adjust.png
  1. Review the image and click Save to add the patient photo. The photo displays in the patient's chart.
    • To edit the placement or crop of the image, click Redo Crop.
 Platform_PatientPhoto_Review.png

Change or Edit Patient Photo

  1. Hover over the patient's photo and click the camera icon. The Edit Photo of Patient pop-up window opens.
  2. To change the patient photo and upload a new photo, click Remove Photo. Then, drag and drop an image or click browse to upload an image. 
  3. Adjust the position or change the aspect ratio of the image.
    • Reposition image: Click, hold, and drag the image.
    • Crop image: Click and drag the corners of the crop box adjust the size.
  4. Click Crop when finished.
  5. Review the image and click Save to add the patient photo. The photo displays in the patient's chart.
    • To continue to edit the photo, click Redo Crop.
 Platform_PatientPhoto_Remove.png