Updated: 06/27/2023 | Views: 3229
User accounts that have been locked display under the Locked Users. If necessary, unlock the user account to reactivate the user's account.
Access User Settings
- Hover over the User icon and click Practice Settings. The Practice Settings page opens.
- Click User Settings. The User Settings page opens.
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![Platform_UserSettings_Access.png](https://helpme.tebra.com/@api/deki/files/13169/Platform_UserSettings_Access.png?revision=2) |
Locked User Accounts
- Click the User Filters drop-down and select "Locked". All locked users display.
- To filter by locked users by type, click to select "Providers" or "Non-Providers" in addition to "Locked".
- Click Unlock to reactivate a provider account or reactivate a user account.
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![Platform_UserSettings_LockedUsers.png](https://helpme.tebra.com/@api/deki/files/13171/Platform_UserSettings_LockedUsers.png?revision=1) |