Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

Manage Profile Basics

Updated: 06/06/2024|Views: 2737

Provider Profile is an online tool that helps you highlight key information about your practice and promote your services to the public. Complete your profile to help attract more patients and expand your digital presence. Add basic provider information to provide insight about who you are and make it easier for patients to find you online.

Review all Manage Provider Profile help articles to learn how to update or populate all sections of the profile.

icon_warning.png Important Note: Allow 24-48 hours for saved changes to take effect.

Access Provider Profile Editor

  1. Hover over the Platform icon and click on Provider Profiles. The Provider Profiles page opens.
  2. Click Manage on the right of the provider name. The Provider Profile page opens.

Platform_ProviderProfile_Manage.png

Manage Profile Details

Allow 24-48 hours for saved changes to take effect.

  1. Click Edit. The editor opens.
  2. NPI: Enter the provider's 10-digit National Provider Identifier (NPI) number. The provider's NPI must be populated for the Care Connect profile to be properly listed on Tebra Care Connect.
    icon_tip.png Tip: Click NPI Lookup to validate the provider's NPI via the NPPES NPI Registry.
  3. Name: Enter the provider's first and last name. The provider's name displayed on the Care Connect profile is the name associated with the NPI entered. Changes to the provider name on the Care Connect profile are not supported at this time.
    • If applicable, select the provider's prefix.
    • If applicable, enter the provider's suffix.
  4. Additional Details:
    1. Gender: Select the provider's gender.
    2. Languages Spoken: Optionally, add languages the provider speaks. Click the drop-down arrow and click on the language(s) the provider's speak.
      • To remove a language, click the drop-down arrow and click on the language.
    3. Primary Speciality: By default, the specialty displayed on the Care Connect profile is pulled from the provider's NPI.
      • To override the specialty displayed on the Care Connect profile, click the Primary Speciality drop-down arrow and select a new specialty.
    4. Years Practicing: Select the number of years the provider has been practicing.
  5. Profile Photo: Add a photo of the provider to display on the Care Connect profile. Drag and drop an image or click browse for a photo to upload an image.
    • The image must meet the following criteria to be uploaded:
      • File type: .jpg, .jpeg, .png, .tif, or .gif
      • File size: smaller than 2mb
      • Measurements: minimum 200 pixels in width and 200 pixels in height
  6. Click Save Changes when finished.
    Note: Allow 24-48 hours for saved changes to take effect.
Platform_ProviderProfile_Details.png
  • Was this article helpful?