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Tebra Help Center

AI Review Insights (Practice Growth)

Updated: 08/29/2025|Views: 13

Tebra’s AI Review Insights empowers providers to improve their practices by categorizing patient reviews (public and private) into actionable insights, driving better care, patient satisfaction, and retention. It categorizes reviews into five key areas: wait times, scheduling, staff, communication, and care, allowing you to focus on what matters most.

This feature is available for Patient Experience only subscribers and Practice Growth only subscribers. For Practice Operation subscribers with Patient Experience, review AI Review Insights (Practice Operations).

Access AI Review Insights

  1. Click Reputation. The Public Reviews page opens.
  2. Review the Patient reviews summary. The summary is generated weekly by the AI Review Insights.
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  1. To view which patient reviews generated the sentiment for each category, click on the sentiment. The Review Sentiments pop-up window opens.
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