Answers to the most common questions about the Tebra system.
Tebra System FAQs
|How is data stored and secured in Tebra?||We have sophisticated systems in place to keep your data safe and backed–up. For more information, please read our Security Notice.|
|What port does Tebra use to connect?||The port Tebra uses to connect to our servers using TCP/IP connection is 8026.|
|Can the Desktop Application (PM) be used with a Mac?||Yes, Tebra offers a complimentary companion solution that enables your in-house biller(s) or billing company that use Macintosh computers to leverage the Billing solution. To learn more, contact Customer Care.|
|Why is the Desktop Application (PM) stuck attempting to download or install a new version?||If the Desktop Application (PM) is stuck checking for a new version, a certain XML document may have been corrupted during the install and needs to be deleted.
Resource: Stuck Checking for New Version