Answers to the most common questions about the Tebra system.
Tebra System FAQs |
| Question | Answer |
| How is data stored and secured in Tebra? | We have sophisticated systems in place to keep your data safe and backed–up. For more information, please read our Security Notice. |
| What port does Tebra use to connect? | The port Tebra uses to connect to our servers using TCP/IP connection is 8026. |
| Can the Desktop Application (PM) be used with a Mac? | Yes, Tebra offers a complimentary companion solution that enables your in-house biller(s) or billing company that use Macintosh computers to leverage the Billing solution. To learn more, contact Customer Care. |
| Why is the Desktop Application (PM) stuck attempting to download or install a new version? | If the Desktop Application (PM) is stuck checking for a new version, a certain XML document may have been corrupted during the install and needs to be deleted. Resource: Stuck Checking for New Version |