Updated: 09/19/2023 | Views: 205
System Administrators can change the credit card or ACH payment information used to process payments for the account.
Navigate to Update Payment Method
- Click Help > Manage Account > Change Payment Information. The Customer Payment window opens and displays the Update Payment Method form.
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Update Payment Method
- Click to select "Credit Card" or "ACH".
- Enter the applicable fields.
Note: To avoid interruptions in services, the name on the card and the address must match the information on file with the credit card company or bank.
- Click Update when finished.
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