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Tebra Help Center

Update Payment Method

Updated: 09/19/2023|Views: 283

System Administrators can change the credit card or ACH payment information used to process payments for the account.

Navigate to Update Payment Method

  • Click Help > Manage Account Change Payment Information. The Customer Payment window opens and displays the Update Payment Method form.
Desktop_ChangePmtInfo_Navigate.png

Update Payment Method

  1. Click to select "Credit Card" or "ACH".
  2. Enter the applicable fields.
    Note: To avoid interruptions in services, the name on the card and the address must match the information on file with the credit card company or bank.
  3. Click Update when finished.
Desktop_ChangePmtInfo_UpdatePmtMethod.png
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