Resolution
Follow the steps below to enter a NOC code description:
- Click Encounters > Track Claim Status. The Find Claim window opens.
- Look for and double click the appropriate claim to open. The Edit Claim window opens.
- Double click the Encounter ID number. The Edit Encounter window opens.
- Customize the Procedures section to add the Line Note and Ref. Code columns.
- Enter the information for the service line that needs correction.
- Ref. Code: Select ADD - Additional Information from the drop-down menu.
- Line Note: Type "NOC" in all caps followed by a space. After the space, enter the information (not to exceed 76 characters) as required by the payer.
- Repeat step 5 for all service lines that require a NOC code description.
- Click Save & Rebill.
Then, resubmit all affected claims when ready.