Resolution
Follow the steps below to add the group taxonomy code to the claim:
- Navigate to the Claim Settings tab of the Provider record. The provider’s claims settings information displays.
- Under the Override Claim Settings section, double click the appropriate override to open. The Override Claim Settings window opens.
- Click to select "Show advanced settings". The Override Claims Settings window expands with additional options. For more details about advanced settings, review Advanced Provider Override Settings.
- Click Group Specialty to search and select the group's main specialty from the list of taxonomy codes.
- Click Save in the Override Claims Settings window. The Edit Provider window returns.
- Click Save in the Edit Provider window. The Confirmation pop-up appears then Click Yes to confirm.
Then, rebill and resubmit all affected claims when ready.