INVALID DIAGNOSIS CODE TYPE - EXPECTED VALUE IS ICD-9

Rejection Message

INVALID DIAGNOSIS CODE TYPE - EXPECTED VALUE IS ICD-9

Rejection Details

Claims submitted with dates of service prior to 10/1/2015 must contain ICD-9 codes.

Resolution

Follow the instructions below to verify the dates of service and mode on the encounter is correct:

1. Click Encounters > Track Claim Status. The Find Claim window opens.
2. Look for and double-click on the encounter that needs correcting. The Edit Claim window opens.
3. Double-click on the Encounter number.  The Edit Encounter window opens.
4. Under the Dates section, check the From Date and Through Date. Verify that the date range for the month, day and year is correct.
5. Under the Procedures section, check the From Date and To Date for each service line. Verify that the date range for the month, day and year is correct.
6. Change the Mode to either ICD-9 or ICD-10 based on the date or service.
7. Click Save all the way out.

Then, rebill and resubmit all affected claims.