Refunds

Find Refund

• On the top menu bar, click Encounters > Find Refunds. The Find Refund window opens.
  Tip: To narrow down the list when there are numerous refunds, use the Look For search bar to enter all or part of a keyword for the refund. Then, click Find Now.

Edit Refund

1. Find the refund then double click to open. The Edit Refund window opens.
2. Make the necessary changes.
   • To edit the refund amount for the associated Payment record, double click the field under the Amount to Refund column and enter the refund amount.
   • To add a Payment record to the refund, click Add.
   • To remove a Payment record added to the refund, click to select it. Then, click Delete.
3. Click Save.

Delete Refund

1. Find the refund then click to select it.
2. Click Delete. A confirmation pop-up appears.
3. Click Yes to confirm the deletion. The refund is deleted.