Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

Refunds

  1. Last updated
  2. Save as PDF
Updated: 07/23/2020
Views: 6781

After creating new refunds, you can find, edit, or delete them as necessary to help accurately track refund statuses and manage payments associated with them.

You will always begin with finding the refund before editing or deleting a refund.

Find Refund

  • On the top menu bar, click Encounters > Find Refunds. The Find Refund window opens.
    Tip_Icon.pngTip: When there are numerous refunds listed, use the Look For search bar to enter all or part of a keyword for the refund. Then, click Find Now. 
 Desktop_FindRefunds_Navigate.png

Edit Refund

  1. Find the refund then double click to open it. The Edit Refund window opens.
  2. Make the desired changes.
  3. Click Save.
 Desktop_EditRefund_Save.png

Delete Refund

  1. Find the refund then click to select it > Delete. A confirmation pop-up appears.
  2. Click Yes to confirm the deletion. The refund is deleted. 
 Desktop_FindRefund_Delete.png
  1. Back to top
  • Was this article helpful?

Recommended articles

  1. Article type
    Topic
  2. Tags
    This page has no tags.