Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

Refunds

Updated: 07/23/2020
Views: 7723

After creating new refunds, you can find, edit, or delete them as necessary to help accurately track refund statuses and manage payments associated with them.

You will always begin with finding the refund before editing or deleting a refund.

Find Refund

  • On the top menu bar, click Encounters > Find Refunds. The Find Refund window opens.
    Tip_Icon.pngTip: When there are numerous refunds listed, use the Look For search bar to enter all or part of a keyword for the refund. Then, click Find Now
Desktop_FindRefunds_Navigate.png

Edit Refund

  1. Find the refund then double click to open it. The Edit Refund window opens.
  2. Make the desired changes.
  3. Click Save.
Desktop_EditRefund_Save.png

Delete Refund

  1. Find the refund then click to select it > Delete. A confirmation pop-up appears.
  2. Click Yes to confirm the deletion. The refund is deleted. 
Desktop_FindRefund_Delete.png
  • Was this article helpful?