Navigate Telehealth Settings

A unique URL is generated for every Telehealth subscribed provider to simplify how the patient joins the visit room. Providers can post their Telehealth URL on their website, email signature, or social media for patients to quickly access their appointment. Patients who have reoccurring appointments with the provider can bookmark the Telehealth URL and quickly join when their appointment starts.

Note: System Administrators and Office Staff can manage the Telehealth URL for all providers in the practice but Providers can only manage their own.

Access Telehealth Settings Hover over the User icon and click on Practice Settings. The Practice Settings page opens. Click Telehealth Settings. The Telehealth Settings page opens.

Navigate Telehealth Settings Telehealth URL: The unique URL for the provider displays. When applicable, patients receive the Telehealth URL in their appointment reminders to join the visit. To copy the URL, click the more options icon and select Copy Telehealth URL. Learn More: Click for additional details if the provider has not activated Telehealth. Edit: Click to customize the provider's unique URL.