Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

Navigate Practice Performance Dashboard

Updated: 10/07/2026 | Views: 6

UNDER INTERNAL REVIEW - DO NOT SEND TO CUSTOMERS OR DISTRIBUTE

The Practice Performance Dashboard provides a consolidated view of key billing metrics, A/R health, claims performance, and denials across all managed practices into a single view within Tebra.

Note: For common inquiries about the dashboard, review Practice Performance Dashboard FAQs. To access the dashboard in the Desktop Application (PM), review Navigate Practice Performance Dashboard.

Access Practice Performance Dashboard

  • Hover over the Analytics icon and click Practice Performance. The Practice Performance dashboard page opens.
Web platform dashboard showing the Analytics menu highlighting the Practice Performance menu option under the Dashboards submenu.

Navigate Practice Performance Dashboard

  1. Summary & Benchmarks: Overall key performance indicator (KPI) metrics across all practices.
    icon_tip.png Tip: Hover over the info icon where available to view how the value is calculated.
    • Total A/R: The total outstanding A/R by Insurance and Patients as of the current day.
    • Clean Claim Rate %: The percentage of claims paid upon initial submission without rejections, denials, or manual intervention/corrections. This metric reflects a six-month rolling average.
    • Avg Days in A/R: The average number of days to receive payments for services rendered. This metric reflects a six-month rolling average.
    • MTD Collections: The total insurance and patient payments received during the current calendar month (month-to-date).
  2. Practice KPI Scorecard: Practice-level key performance indicator (KPI) metrics. Scroll as necessary to view more information.
    • Days in A/R: The average number of days to receive payments for services rendered in the past three months.
    • A/R > 90: The percentage of total insurance and patient A/R that is more than 90 days past the first billed date as of the current day.
    • Clean Claim %: The percentage of claims paid upon initial submission without rejections, denials, or manual intervention/corrections. This metric reflects a six-month rolling average.
    • Rejections: The percentage of claims rejected by the clearinghouse or payer. This metric reflects a six-month rolling average.
    • Denials: The percentage of claims denied by the payer. This metric reflects a six-month rolling average.
    • No Response: As of the current day, the percentage of submitted claims with no response after the specified number of days set under the no response triggers of the Contracts and Fees in the Desktop Application (PM).
    • Net Collection: The percentage of collectible revenue. This metric reflects a six-month rolling average.
Web platform, Practice Performance dashboard page highlighting the Summary & Benchmarks and Practice KPI Scorecard sections.
  • Was this article helpful?