Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

Immunization Registry FAQs

Updated: 10/25/2023|Views: 2899

Answers to the most common immunization registry questions.

Question Answer
What is an Immunization Registry? An Immunization Registry is a centralized state-specific database that gathers information about vaccines administered to a patient.
How does a provider report administered vaccinations to an Immunization Registry? In order for providers to report who received vaccines (e.g., COVID-19 vaccine), the provider must be registered with their state’s Immunization Registry and enrolled for IronBridge (Tebra will assist providers with the IronBridge setup).

Once the provider is enrolled with their state's Immunization Registry, Tebra facilitates the transmission of data between Tebra, IronBridge, and the state registry to ensure vaccination records are being sent correctly.

After that, the provider is live and Tebra automatically updates IronBridge with the latest patient vaccination records each night, which is subsequently sent to the provider’s state registry.
Who is IronBridge? IronBridge is a third-party vendor that Tebra uses to connect to each registry. This includes direct submission of vaccine information recorded for a patient.
Does Tebra support Immunization Reporting for Promoting Interoperability? Yes. Tebra supports Immunization Registry Submission.

Note: Keep all supporting documentation for audit purposes.
How does a provider get started? There are multiple phases that each provider may or may not go through. This is dependent on the requirements and processes of each state registry. The phases include the following:
  1. Contact the state registry:
    1. Inform the registry of your intent to submit electronic data to them
    2. Obtain all the required information from them, including the contact name and phone number of the person who will be working on your request
  2. Contact Tebra:
    1. Create a Customer Care case and provide information received from your state registry, including name & phone number of their contact
  3. Complete Enrollment and Testing:
    1. A Tebra specialist communicates with the contact at the state registry to complete the enrollment process
    2. The specialist works with the provider to complete testing with the state registry and IronBridge
Is there a fee? This service is included with Clinical subscription. However, some states may charge a provider directly. Please contact the appropriate state registry for more information.
  • Was this article helpful?