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Tebra Help Center

Enable Multiple Time Zone

Updated: 08/22/2024|Views: 180

Tebra enhances multiple time zone and telehealth practice management by providing time zone settings for clearer scheduling and appointment reminders, ensuring alignment of patient expectations and streamlining the scheduling flow for an improved patient experience. Enable multiple timezone support to set a specific timezone for a service location and send appointment reminders based on the service location's time zone.

icon_warning.png Important Note: The calendar will continue to display appointments based on the default practice time zone in Calendar Settings. Appointment reminders sent to patients will display the time/date based on the appointment's service location time zone.

Access Service Locations

  1. Hover over the User icon and click on Practice Settings. The Practice Settings page opens.
  2. Click Service Locations. The Service Locations page opens.
Platform_ServiceLocation_Access.png

Enable Multiple Time Zone

  1. Click to select "Enable multiple timezone support for appointment communications and online scheduling".
  2. Click Save. A confirmation message displays.
Platform_MultiTimeZone_Enable.png

Set Location Time Zone

Set a different location time zone for every applicable service location. If a Location Timezone is not set for the service location, the time zone will default to the practice time zone set in Calendar Settings.

  1. Click on the service location name to edit. The Edit Service Location pop-up window opens.
  2. Select the timezone from the Location Timezone drop-down list.
  3. Click Save when finished.
Platform_MultiTimeZone_Save.png
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