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Tebra Help Center

Tebra Payments Application: Owner Review and Signature

Updated: 04/24/2025|Views: 42

Tebra Payments gives practices the ability to collect patient balances faster and reduce time in accounts receivable. Unlike traditional payment options, Tebra Payments offers a robust messaging and payment solution that leverages text, email and mailed statements to ensure patients are communicated to in the right way, at the right time.

Tebra Payments provides the infrastructure necessary to accept and process electronic payments via a credit card. This allows practices to collect payments electronically from their patients when they have an outstanding balance due. In order to collect electronic payments using Tebra Payments, the practice must complete an application and be approved.

The Tebra Payments application can be completed by a non-registered owner of the business. During the application process, the non-registered owner selects to send an email to the registered owner who will review and sign the application within 60 days.

Access Application

After the practice generates a Tebra Payments application and selects to send the owner a signature link, the registered owner receives an email to review and sign the application.

  1. In the email invitation, the owner clicks Review and Sign Application. The Claim Pre-Generated Merchant Application page opens.
Platform_TebraPaymentsApplication_OwnerEmail.png
  1. Owner enters the Email Address associated with the application and clicks Continue To Log in. The Login page opens.
  2. Owner enters the Email Address associated with the application and clicks Login. The Register New Account page opens.
  3. Owner enters a Password and enters it again to confirm.
  4. Owner clicks Register New Account. The Login page opens.
Platform_TebraPaymentsApplication_OwnerCreateLogin.png
  1. Owner enters Email Address and Password.  
  2. Owner clicks Continue. The Merchant Application dashboard opens.
Platform_TebraPaymentsApplication_OwnerLogin.png

Review Application

  1. Click Claim Pre-Generated Application. The Company Profile page opens.
Platform_TebraPaymentsApplication_ClaimApplication.png
  1. Review the company profile.
    • To make corrections, edit the submitted detail.
  2. Click Next to continue. The Owner Information page opens.
Platform_TebraPaymentsApplication_OwnerReview1.png
  1. Review the owner information.
    • To make corrections, edit the submitted detail.
  2. Click Next to continue. The Agreement page opens.
Platform_TebraPaymentsApplication_OwnerReview2.png

Sign Application

  1. Review the details of the Terms & Conditions and Payment Processing Services Requirements.
    • To save a copy of the Terms & Conditions and Payment Processing Services Requirements, click Download PDF.
    • To review the application again, click Review Application. The Review Your Application pop-up window opens.
      • To save a copy of the application, click Download PDF.
      • To return to the Agreement page, click X.
  2. Enter the owner's first and last name. 
  3. Click Accept & Continue to sign and submit the application. A congratulations page open and the owner receives an email confirmation that the Tebra Payments Application has been submitted.
Platform_TebraPaymentsApplication_EmailOwnerSign.png
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