Key Performance Indicators

Key Performance Indicators

1. The Key Performance Indicators table is comprised of the following. 
   Note: Click on any of the hyperlinks within the table to view the Key Indicators Summary report.  
   1. Indicator: The name of the Key Performance Indicator.
      • Procedures: Total procedures rendered to patients.
      • Charges: Total charges billed to insurance and patients.
      • Adjustments: Total adjustments made to charges.
      • Receipts: Total amount collected.
      • Refunds: Total amount of refunds issued.
      • A/R Balance: Total amount in accounts receivable waiting for payment.
      • Days in A/R: Average number of days that charges are in accounts receivable from the date of billing until the date of receipt of payment.
      • Days Revenue Outstanding: Average number of days that charges are outstanding from the date of service until the date of receipt of payment.
      • Days to Bill: Average number of days to bill an encounter.
   2. Amount: The metric associated with the Key Performance Indicator.
   3. % of Last: The percentage change between the last and the current accounting period.
2. Accounting periods of activity include:
   • Month: Selected by default and displays month-to-date metrics in the table.
   • Quarter: Click to select and display quarter-to-date metrics in the table.
   • Year: Click to select and display year-to-date metrics in the table.
3. Last Updated: The date and time the Key Performance Indicators were last calculated automatically by the system.