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Tebra Help Center

Change Existing Electronic Payer to Workers' Compensation

Updated: 03/19/2025|Views: 1833

You can easily update an existing payer to use an electronic workers' compensation insurance company connection through Jopari. Through Tebra's clearinghouse connection with Jopari, you can set up a workers' compensation insurance company:

  • To submit electronic claims and attachments directly to payers that support the submission.
  • As an ePaper Payer (also known as "drop-to-paper" payer) for payers that do not support electronic claims submission. This unique option allows your practice to submit claims electronically to Jopari where they will be printed and mailed to the payer when ready. There is no charge for the electronic submission, however, an additional fee applies for Jopari to print and mail the claim to the payer. Refer to our Pricing Policy page for more information.

icon_warning.png Important Notes:

  • If you wish to print and mail claims to a workers' compensation insurance company that does not support electronic claims submission, you can set the payer up as a paper-based insurance company.
  • Jopari does not support Tebra clearinghouse reports. Upon claim acceptance, you will receive acknowledgement from the clearinghouse. Claim denials are mailed to you directly from the insurance company.

Change the Payer to Workers' Compensation

  1. Click Settings > Insurance > Insurance Companies. The Insurance Companies window opens.
  2. Find and click the insurance company name to open. The General tab of the Edit Insurance Company window opens by default.
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  1. Click the Insurance Program drop-down arrow and select WC - Workers Compensation Health Claim.
  2. Select the Electronic Claims tab. The electronic claims settings display.
Desktop_InsCoChangetoWC_General.png
  1. Click the Clearinghouse drop-down arrow and select Jopari (WC and Auto Only). The confirmation pop-up appears.
  2. Click Yes to confirm the change. The Electronic Payer Connection and Clearinghouse Payer ID fields are cleared.
  3. Click Electronic Payer Connection. The Select Electronic Payer Connection through Jopari (WC and Auto Only) window opens.
Desktop_InsCoChangetoWC_ElectronicClms.png
  1. Enter all or part of the insurance company name in the Look for search box. Then, click Find Now.
  2. Find and double click the insurance company. The Electronic Claims tab returns and the selected payer name and ID display.
Desktop_InsCoChangetoWC_FindConnection.png
  1. Click Save. The Edit Insurance Company window closes and the change is saved.
    • To review and configure practice specific settings, select the Practice Settings tab.
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