Drug Unit Count Code Qualifier is required and must be valid

Rejection Message

Drug Unit Count Code Qualifier is required and must be valid

Rejection Details

This rejection is due to a missing or an invalid Drug Unit Count Code Qualifier for procedure (CPT/HCPCS) codes with an 11-digit National Drug Code (NDC) number.

Valid Drug Unit Code Qualifiers:

• F2 - International Unit
• GR - Gram
• ME - Milligram
• ML - Milliliter
• UN - Unit

Resolution

Follow the steps below to edit the drug information in the Encounter record:

1. Click Encounters > Track Claim Status. The Find Claim window opens.
2. Look for and double click the appropriate claim to open. The Edit Claim window opens.
3. Double click the Encounter ID number. The Edit Encounter window opens.
4. Under the UM column of the Procedures section, update the unit of measure to the appropriate qualifier.
   Note: The MCG and MG qualifiers are only accepted on paper claims. When unsure, contact the payer to verify the required drug information to prevent further claim rejections.
   • If the UM column is not displayed, customize the Procedures section to add the NDC column (which automatically adds the UC and UM columns as well).
   • If necessary, update the unit count (UC).
5. Click Save & Rebill. Then, resubmit all affected claims when ready.