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Tebra Help Center

Release Notes June 2024

Updated: 06/19/2024|Views: 1475

On June 20, 2024 , your Tebra account will be upgraded to the latest version.


Billing General Improvements

  • By July 1, 2024, Tebra will be updated with the new HCPCS code set released by CMS. Visit the CMS website for more information about the HCPCS Quarterly Update.
  • For our customers using the Tebra Web Service API, the GetTransaction API Get and Response now includes the Claim ID.

Billing Resolved Issues

  • Fixed an issue where migrated accounts were unable to submit electronic claims
  • Fixed an issue where subscribed reports were delivered multiple time to users
  • Fixed an issue where some ERAs from MVP HEALTH PLAN OF NY were missing lines of services
  • Fixed an issue where patient's addresses updated in the web platform did not sync to the Desktop Application (PM)
  • Fixed an issue where users experience a continuous loading icon when attempting to access the Message Center


Enhancement: Growth Charts

Providers can now monitor growth for infants and children ages 0 to 2 years of age using the World Health Organization (WHO) growth charts.

Additionally, all growth charts have been updated to be larger and easier for providers to read. The improved readability of the growth charts simplifies the process of interpreting growth data, leading to more accurate assessments of the patient's growth patterns.

View Growth Chart
  1. Enter the first 2–3 letters of the patient's name or date of birth (mm/dd/yyyy) in the top navigation bar search box.
  2. Click to select the patient from the auto-populated results. The patient's Facesheet page opens.
  3. Click Vitals. The Vitals page opens.
  4. Click the Graph drop-down arrow and select a growth chart to generate. The Growth Chart opens in a new browser.


Dashboard Refresh

Confidently manage the practice schedule using Tebra’s updated Dashboard, which has been modernized to ensure easy and reliable access to patient appointments.

The updated Dashboard will be deployed to customers in phases starting June 24, 2024 and completed by the end of July 2024 to avoid service disruption.

New features includes:
  • Modernized design
  • Removed redundant information when hovering over the patient's name
  • Updated appointment card to display as a side panel to allow staff members to view other appointments
  • Improved stability and performance

Platform General Improvements

  • The Upcoming Appointments page will be updated by the end of June 2024 to allow staff members to edit the upcoming appointment or go to the calendar.

Platform Resolved Issues

  • Fixed an issue where the flag or archive option in the Message Center is not available
  • Fixed an issue where the users experience a continuous loading icon when attempting to flag or archive a message
  • Fixed an issue where the red notification badge did not display when a new message is received
  • Fixed an issue where patients receive duplicate Patient Portal invites
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