Providers can assign another Provider or a Clinical Assistant at their practice as a proxy to respond to eRx Renewal Requests from the pharmacy on their behalf. The assigned proxy has the option to Approve or Deny a renewal request. If changes to the prescription is required, only the prescribing provider can make the changes.
- The provider must have eRx enrolled to assign a proxy.
- The assigned proxy provider is not required to be enrolled in eRx. The requirement is only for the prescribing provider.
- In order to be a proxy, the user must have a Provider or Clinical Assistant role.
- Providers can assign as many proxies as necessary.
Access eRx Proxy Access
The menu option is only accessible for providers who are enrolled for eRx.
Assign Proxy User(s)
Once completed, the assigned proxy can respond to renewal requests on behalf of the provider.