Practice Information

Practice information is entered during the New Practice Setup wizard. However, you can review and edit the information at any time. If you need to locate a practice's ID number or view a Practice record, you'll need to find the practice.

Practice Information Click Settings > Practice Information. The Practice Information window opens.
If applicable, make any necessary changes: Name: The practice's name (not to exceed 60 characters for e-claim submission purposes). Populates Box 33 of the claim form. Group NPI: The National Provider Identifier (NPI) used when the provider is credentialed to bill payers as a group. Populates Box 33a of the claim form. EIN: The Employer Id Number (EIN) assigned to the practice by the IRS. Populates Box 25 of the claim form. Contact Information: The address and phone number populates Box 33 of the claim form. For e-claim submission purposes, the address must be a physical location (cannot be a P.O. Box) with a valid 9-digit zip code. Tip: Click Address to enter the information in the Check Address pop-up window; this ensures the practice address is formatted correctly. Then, click USPS Website to access the USPS zip code lookup tool to verify the 9-digit zip code is valid. kFax #: Auto-populates by getting a kFax number.
Administrator: Optional contact information that can be used for the Return Address or Remit Address on patient statements (e.g., if patient statement remittances are sent to a P.O. Box or an address different than the one entered in the Contact Information section). Billing Contact: Contact information that applies to all e-claim submissions to ensure payers have the correct point-of-contact, including phone number. This information can also be used for the Return Address or Remit Address on patient statements (e.g., if patient statement remittances are sent to a P.O. Box or an address different than the one entered in the Contact Information section). Note: The Billing Contact Phone is required in order for mailed paper statements to display the pay by phone and pay online payment options. Notes: Internal notes related to the practice information. Click Save to record any changes made.