Reactivate Provider

System Administrators can reactivate a provider so that the provider is once again included in enterprise wide reports and appears in the list of providers when a user logs into the system.

Important Notes:

You will be charged a monthly subscription fee for each provider based on your contract terms.

Recurring subscription fees are billed monthly in advance, pro-rated subscription fees are billed monthly in arrears for any new or reactivated subscriptions added within the billing month.

Reactivating a provider in the Desktop Application (PM) will not reactivate them in other modules (e.g., Clinical, Engage). The module(s) need to be added in the provider's Web User Role.

Your practice is subject to all the Tebra Pricing Policies.

Reactivate Provider

Click Settings > Providers. The Find Provider window opens.
Tip: When there are multiple providers listed, use the Look For search bar to enter all or part of a keyword for the provider. Then, click Find Now.
Find the provider then double click to open. The Edit Provider window opens.
Click Reactivate Provider at the bottom of the window. The Reactivate Provider window opens.
- If it has been less than 30 days since the provider was deactivated create a case and include the provider's name to request the reactivation.

Review the pricing policies. Then, click Yes, Activate Provider Now. The Confirmation pop-up appears then click Yes to confirm. The provider is reactivated. If necessary, reactivate the provider's user account or unlock their web user account.