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Tebra Help Center

Master Audit Log

Updated: 05/21/2025|Views: 6364

To assist in staff management, the Master Audit Log provides a centralized audit tool to track key changes made to several records (e.g., Patient, Patient Case, Encounter, Provider, Claim, Payment, User). Anytime a change is made to these types of records, the log records the following:

  • Time: The date and time the action was performed.
  • User: The user who performed the action.
  • Description: A brief description of the action.

View Master Audit Log

  1. Click Reports > Master Audit Log. The Master Audit Log window opens.
  2. Filter the search of actions performed as necessary. Then, click Search Audit Log.
    • Keywords to search for: Enter all or part of a keyword to search for the action performed.
    • Record Type: Click to select a specific record type for the action performed.
      Note: The User record type is not practice specific and will display all changes made to User records within the Tebra account.
    • User: Click to select a specific user that performed the action(s).
    • From and To date: Enter a specific date range for the action(s) performed.
  3. The list of changes displays.
    Note: The available logs depend on the record type (e.g, actions performed on a Payment record after July 21, 2022 are available).
    • For changes made to records, click the row to expand and view additional information related to the change. Both the Old and New data displays for comparison except for Payment records. Changes made to Payment records only display the new information.
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