Insured Last Name INVALID CHARACTER(S)
Rejection Message Insured Last Name INVALID CHARACTER(S) |
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Rejection Details This rejection indicates that the subscriber last name has invalid and/or special characters that are not allowed. |
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Resolution Verify the patient's eligibility to make the necessary edits. |
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Tip: Most subscription levels include access to a free eligibility check feature which can be used with many payers to verify a patient has active coverage. Utilizing this feature prior to submitting claims for a patient can help prevent this type of rejection. |