Process Virtual Card Payment

Navigate to Virtual Card

• Click Encounters > Process Virtual Card. The Process Virtual Card window opens and Virtual Card Payment displays.
  • For Tebra Payments activated practices, continue to Process Virtual Card Payment (Tebra Payments).
  • For Patient Collect (Stripe) activated practices, continue to Process Virtual Card Payment (Stripe).

Process Virtual Card Payment (Tebra Payments)

1. Enter the Payment Amount.
2. Enter the 5-digit Billing Zip Code.
3. Enter the Card Number, Expiration month and year, and the CVV code.
4. Click Process Transaction when finished. The Payment Receipt displays.
   Note: The virtual card payment displays in the web platform under the Transactions (with Virtual Card as the Type) and an unapplied insurance payment is not automatically created in the Desktop Application (PM). If applicable, enter an insurance payment to manually apply payments to the appropriate service lines.

Payment Receipt

The virtual card payment receipt includes the payment method, date, amount processed, and transaction ID.

• To print the receipt for record keeping, click Print Receipt.
• To continue processing virtual card payments, click Process Another Virtual Card.

Process Virtual Card Payment (Stripe)

1. Enter the Payment Amount.
2. Enter the Card Number, Expiration Date (month/year), CVC code, and 5-digit billing Zip Code.
3. Click Process Transaction when finished. The Payment Receipt displays.
   Note: The virtual card payment displays in the Stripe Dashboard under the Payments section of the Transactions and does not automatically create an unapplied insurance payment. If applicable, enter an insurance payment to manually apply payments to the appropriate service lines.

Payment Receipt

The virtual card payment receipt includes the payment method, date, amount processed, and transaction ID.

• To print the receipt for record keeping, click Print Receipt.
• To continue processing virtual card payments, click Process Another Virtual Card.