Updated: 03/02/2026 | Views: 1186
Virtual cards are a payment method for insurance companies, health plans, and third-party payment vendors to issue payments to practices for patient services. Tebra Payments and Patient Collect (Stripe) activated practices can use this feature to securely deposit virtual card payments into the bank account designated for their payouts.
To learn how to process virtual card payments in the web platform, review Tebra Payments: Process Virtual Card Payment or Patient Collect (Stripe): Process Virtual Card Payment.
Note: Processing virtual card payments do not automatically create unapplied insurance payments. If applicable, enter an insurance payment to manually apply payments to the appropriate service lines. To enter a payment and process a virtual card from that Payment record, review Enter New Payment and Process Virtual Card.
Navigate to Process Virtual Card
- Click Encounters > Process Virtual Card. The Process Virtual Card window opens and Virtual Card Payment displays.
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Process Virtual Card Payment (Tebra Payments)
- Enter the Payment Amount and optional billing address Zip Code (listed on the virtual card statement for card processing).
- Click Enter Credit Card Details then enter the Card Number, Expiration month and year, and the CVV code.
- When finished, click Process Transaction. The Payment Receipt displays.
Note: The virtual card payment displays in the web platform under the Transactions (with Virtual Card as the Type) and an unapplied insurance payment is not automatically created in the Desktop Application (PM). If applicable, enter an insurance payment to manually apply payments to the appropriate service lines.
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Payment Receipt
The virtual card payment receipt includes the payment method, date, amount processed, and transaction ID.
- To print the receipt for record keeping, click Print Receipt.
- To copy the confirmation number (transaction ID) to paste elsewhere for future reference, click the copy icon.
- To continue processing virtual card payments, click Process Another Virtual Card.
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Process Virtual Card Payment (Stripe)
- Enter the Payment Amount and optional billing address Zip Code (listed on the virtual card statement for card processing).
- Enter the Card Number, Expiration Date (month/year), and CVC code.
- When finished, click Process Transaction. The Payment Receipt displays.
Note: The virtual card payment displays in the Stripe Dashboard under the Payments section of the Transactions and does not automatically create an unapplied insurance payment. If applicable, enter an insurance payment to manually apply payments to the appropriate service lines.
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Payment Receipt
The virtual card payment receipt includes the payment method, date, amount processed, and transaction ID.
- To print the receipt for record keeping, click Print Receipt.
- To copy the confirmation number to paste elsewhere for future reference, click the copy icon.
- To continue processing virtual card payments, click Process Another Virtual Card.
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