Patient Collect (Stripe): Process Virtual Card Payment

Virtual cards are a payment method for insurance companies, health plans, and third-party payment vendors to issue payments to practices for patient services. For Patient Collect (Stripe) activated practices, use this feature to securely deposit virtual card payments into the bank account designated for your Stripe payouts.

For Tebra Payments activated customers, review Process Virtual Card Payment.

Note: Processing virtual card payments do not transfer to the Desktop Application (PM) as unapplied insurance payments. If applicable, enter an insurance payment in the Desktop Application (PM) to manually apply payments to the appropriate service lines. To learn how to process virtual card payments in the Desktop Application (PM), review Process Virtual Card Payment.

Process Virtual Card Payment Hover over the Billing icon and select Virtual Card. The Virtual Card Payment page opens.
Enter the Payment Amount. Enter the Card Number, Expiration Date, and CVV code. Click Process Transaction when finished. The Payment Receipt page opens. Note: The virtual card payment displays in the Stripe Dashboard under the Payments section of the Transactions and does not transfer to the Desktop Application (PM) as an unapplied insurance payment. If applicable, enter an insurance payment in the Desktop Application (PM) to manually apply payments to the appropriate service lines.
Payment Receipt The virtual payment receipt includes the payment method, payment date, amount processed, and transaction ID. To print the receipt for record keeping, click Print Receipt. To continue processing virtual card payments, click Process Another Virtual Card.