On October 21, 2021, your Kareo account will be upgraded to the latest version.
Note: There are no software updates that require installation for the Desktop Application (PM) in October.
Patient Statements: QR Code
QR codes are now displayed on paper statements sent through Kareo's secure patient statement mailing service. This allows patients to use a mobile device to scan the QR code and quickly access the patient portal, review their balance and make a payment.
Billing Resolved Issues
- Fixed an issue where users received an error message when running reports
Clinical General Improvements
- The drug formulary database is now processing in real-time to provide prescribes with more accurate and reliable medication coverage from the patient's health care plan. Available by October 28, 2021.
Engage Resolved Issues
- Fixed an issue where patient's did not receive a survey after check-out
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Platform General Improvement
- Patients now receive reminders for Group Appointments and Group Telehealth Appointments based on the provider's Patient Communication configurations.
Note: The appointment reminder that prompts patients to confirm the appointment will not be sent for group appointments or group telehealth appointments.
Platform Resolved Issues
- Fixed an issue where unlocked users were unable to access their account immediately
- Fixed an issue where users experienced latency when logging into and navigating in Kareo