Updated: 08/21/2025 | Views: 5955
The Group Appointments feature gives you the flexibility to add multiple patients to the same appointment. When you create a group appointment, you can enter a group name, set the maximum number of attendees, and create a group note.
Note: Group Appointments must be enabled in Calendar Settings to schedule group appointments.
Access Calendar
- Select the desired date on the calendar.
- Click on the Calendar tab. The Calendar page opens.
- Click New Appointment or double-click the desired time slot. The New Appointment page opens.
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Schedule New Appointment
- Populate Details:
- Select Group.
- Group Name: Enter a name for the appointment that is displayed on the Calendar and Dashboard.
- Appointment Mode: The default Appointment Mode is "In-Office". To schedule a telehealth appointment, select "Telehealth" (Telehealth subscribers only).
- Location: Select a Service Location from the drop-down menu.
- Date and Time: By default, the date and time selected populates.
Note: The time zone displayed is based on the configuration in Calendar Settings.
- If a specific date and time was not selected, the current date and next whole hour is populated. Update the date and/or time as applicable.
- Duration: By default, the duration configured in Calendar Settings displays. If applicable, update the duration.
- Recurrence: Select a pre-set or custom recurring appointment option if necessary.
- Notes: Add an optional note about the appointment. Notes will populate the Appointment Notes section of the group note (Clinical subscribers only).
- Populate Resources:
- Provider: The selected provider populates from the time slot selected from the calendar or search for and select a provider from the drop-down.
- The provider's availability displays by their name: Available, Conflicts with another appointment, or Outside office hours.
- Staff: Search for and select a staff member, if necessary. Multiple staff members may be selected.
- The staff's availability displays by their name: Available, Conflicts with another appointment, or Outside office hours.
- Room & Equipment: Search for and select a room/equipment, if necessary. Multiple rooms and equipment may be selected.
- The room and equipment availability displays under their name: Available or Conflicts with another appointment.
- Attendees:
- Max # of Attendees: By default, the maximum number of attendees for a group appointment is 200 patients. Enter a different maximum as applicable.
- Patients: Add patients.
- Existing Patient: Begin entering the patient's name and click on the patient's name when it appears.
- New Patient: If the patient record is not found, select Click to create new patient record to add a patient record.
- Click Save Appointment when finished.
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