Skip to main content
Kareo and PatientPop are now Tebra. Becoming Tebra will take time and we appreciate your patience as we transition to the new brand experience.Learn More
Tebra Help Center

Patient Communications Customization Macros

Updated: 04/05/2024|Views: 4575

Patient Communications saves time and increases the practice's income by sending automated appointment reminders to patients via email, text message, or phone. Practices has the option to customize email reminders using macros to tailor the message for their needs.

Customize the office email template for the following appointment reminders:

A macro is a snippet of code that intelligently inserts information such as the patient’s name, provider’s name, or phone number to populate in the email. Review the table for available macros and which details they will populate.

Available for Engage Subscribers.

Macro Purpose
{{patient_first_name}} Inserts the patient's first name associated to the appointment.
{{location_phone_number}} Inserts the service location phone number associated to the appointment.
{{provider_name}} Inserts the provider's full name associated to the appointment.
{{send_us_a_message}} Inserts a link for the patient to send the provider a message. The provider or office staff can view the message under Patient Replies in the Message Center.
{{telehealth_link}} Inserts the link for patients to join the Telehealth video visit.

Note: This macro is only applicable for Telehealth subscribers.
  • Was this article helpful?