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Tebra Help Center

Navigate Tebra Payments Terminal Settings

Updated: 06/19/2024|Views: 88

For Tebra Payments activated practices, the Terminal Settings page allows System Administrators to order a Terminal Point of Sale device, view, and manage paired devices.

Access Tebra Payments

  1. Hover over the User icon and click on Practice Settings . The Practice Settings page opens.
  2. Click Tebra Payments. Additional setting options expands.
  3. Terminal Settings. The Terminal Settings page opens.
Platform_TebraTerminal_Access.png

Navigate Terminal Settings

These settings are only available after Tebra Payments is activated for the practice.

  • If the practice has not paired a terminal device, a System Administrator has the option to purchase or pair a device.
    1. Pair New Device: Click to pair the terminal device to start collecting payments. 
    2. Order New Device: Click to purchase a new terminal.
Platform_TebraTerminal_Navigate.png
  • If the practice has paired terminals, the Paired Devices list displays.
    1. Order: Click to purchase a new terminal.
    2. Pair: Click to pair the terminal device to start collecting payments. 
    3. Device: Click the device name to display the Device ID, Serial Number, Model Number, and the option to delete the terminal device.
      • Device Status: A green dot indicates the terminal is online and ready to use. A gray dot indicates the terminal is paired, but may not be online or powered on.
        Note: The status is not always updated in real time.
      • Delete Device: Click Remove. Then, click Remove Device on the confirmation pop-up window.
Platform_TebraTerminal_NavigatePaired.png
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