Claim must be billed direct to Blue Shield CA
The policy ID information submitted on your claim belongs to a Blue Shield CA plan.
Resolution steps will vary depending on the cause:
When all corrective actions are completed, rebill and resubmit all affected claims.
|Tip: Most subscription levels include access to a free eligibility check feature which can be used with many payers to verify a patient has active coverage. Utilizing this feature prior to submitting claims for a patient can help prevent this type of rejection.