Subscriber Group or Policy Number - Required; Must be Entered for Payer
Rejection Message SUBSCRIBER GROUP OR POLICY NUMBER - REQUIRED; MUST BE ENTERED FOR PAYER |
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Rejection Details This rejection has three possible causes:
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Resolution Resolution steps will vary depending on the cause:
When all corrective actions are completed, rebill and resubmit all affected claims. |
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Tip: Most subscription levels include access to a free eligibility check feature which can be used with many payers to verify a patient has active coverage. Utilizing this feature prior to submitting claims for a patient can help prevent this type of rejection. |