Release Notes February 2026

eRx: Compound Medications

Tebra’s Compound Medications feature enables providers to prescribe any compound as easily as a standard medication. With electronic transmission, clinicians can eliminate fax workflows, reduce pharmacy rework, and improve patient safety while maintaining full compliance.

Available for eRx enrolled providers.

Note: Electronic compound medications containing controlled substances must be submitted through the non-compound Rx workflow by selecting the primary ingredient and adding pharmacy instructions.

Send Compound Medication Prescribe a medication. Click the Compounded Rx tab. The compound medication section opens. Enter the compound medication Drug Info: Drug Formalization: Enter a custom formulation using free-text with up to 25 ingredients. Name: Enter the prescription name. Quantity: Click the drop-down and select from available quantity options for the drug or enter a custom quantity.  Quantity Unit: Click the drop-down and select from available quantity units options: ml, g, ea, capsule, tablet, suppository, troche, or lozenge. Refill: Click the drop-down and select the number of refills for the prescription. Days supply: Enter the prescription days supply. Note: For CQM reporting purposes only. The days supply does not populate on a printed prescription. Effective Date: If applicable, select a date the prescription is effective on.  Patient Instructions: Manually enter the patient's instructions (up to 140 characters). Reason for Compounding: Manually enter the compounding reason (up to 30 characters). Reason For Rx: If applicable, enter an ICD-10 code or click Open ICD-10 Browser for more options. Add to Favorites: Click to save the compound medication as a drug favorite. Service Location: The default address displays. Select a different service location from the drop-down as applicable.  Enter the Pharmacy Information: Pharmacy: By default, the patient's preferred pharmacy is populated.   Tip: To ensure the pharmacy offers compound medications, search for and select pharmacies with compound in the name. Pharmacy Instructions: Enter any instructions for the pharmacy; these notes will not appear on the prescription label. Click Send Medication. The New Prescription (Preview) pop-up window opens. Review the Patient, Medication, Pharmacy, and Prescriber details for accuracy. Click Confirm to send the prescription to the pharmacy.

Clinical Resolved Issues

• Fixed an issue where any response to an eRx renewal requests removed the medication from the active medication list
• Fixed an issue where the status of the last appointment incorrectly displayed when hovering over the patient's name on the Facesheet
• Fixed an issue where the addendum time displayed as UTC time
• Fixed an issue where users received an error message when attempting to prescribe a custom drug favorite from a clinical note
• Fixed an issue where users received an error message when attempting to match a provider to an unmatched lab
• Fixed an issue preventing fill responses from showing in the eRx request list and counter to prevent confusion

Platform General Improvements

• The Patient Portal has an improved Forgot Password workflow, which allows patients to better self‑service password resets. This frees practice staff from password‑reset calls and delivers a smoother patient experience.

Platform Resolved Issues

• Fixed an issue where completed patient intake card authorization forms are not saving in the patient's Document tab

Tebra Payments General Improvements

• Tebra Payments activated customers now have the option to create a new unapplied payment when processing a virtual card payment.