Prescribing FAQs

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Updated: 03/26/2026 | Views: 13474

Answers to the most common prescribing and ePrescribing (eRx) questions.

For answers to the most common eRx enrollment questions, review eRx Enrollment FAQs.

For answers to the most common electronic prescribing for controlled substances (EPCS) questions, review EPCS FAQs.

Question	Answer
Do I need special paper for prescribing?	Regulations for printed prescriptions vary from state to state in the U.S. If your state requires special security paper for prescription printouts, you can search for and order paper that meets your state's regulatory requirements at rxpaper.net. Exception for New York State: All prescription paper used in this state must be obtained directly from the State of New York. There are no approved prescription paper vendors for the State of New York. You are solely responsible for ensuring that your use of third party products and services meets your requirements and those of all applicable laws. Tebra shall not have any responsibility or liability for or related to your use of any third party products or services.
Can Tebra send prescriptions electronically to pharmacies in my local area?	Yes. Tebra is Surescripts certified for new prescriptions and electronic renewals, allowing you to send prescriptions electronically to any pharmacy connected to the Surescripts national network.
Why can't I find the patient's preferred pharmacy?	Try the following options to search for a specific pharmacy: Verify that the pharmacy is connected to the Surescripts electronic network Use only lowercase letters when searching by pharmacy name Search by city or zip code only Confirm that the correct Pharmacy Type has been selected from the drop-down menu (Retail, Mail Order, or Both)
Can a supervising provider be added to a prescription?	Yes. In the provider's user account, click Enable Supervising Provider for Prescribing. Once enabled, the provider will have the option to select a supervising provider when ePrescribing.
Can someone other than the provider prescribe in Tebra?	Only the provider enrolled for ePrescribing can submit new prescriptions. Providers can assign a proxy to respond to eRx Renewal Requests from the pharmacy on their behalf.
Does Tebra support compounding medications?	Yes. Review ePrescribe Compound Medication to learn how to electronically prescribe compound medications. Note: Electronic compound medications containing controlled substances must be submitted through the non-compound Rx workflow by selecting the primary ingredient and adding pharmacy instructions.
Can a provider prescribe partial quantity?	Yes. There are two options to indicate a partial dispensing as the Quantity when prescribing: Enter a decimal value leading with a zero (e.g., "0.5") as the Quantity. Note: The quantity description of the medication being prescribed displays on the right of the Quantity amount and the Total quantity updates based on the amount entered. Or use the Pharmacy Notes to indicate the correct quantity the pharmacy should dispense.
Can providers prescribe DME supplies (e.g., test strips, crutches, oxygen equipment, and etc)?	The following are available to be electronically prescribed: Blood Glucose Tests Blood Glucose-Ketone Comb. Test Supplies Compression Panty/Undergarment Compression Stockings Compression and Vascular Support Products Diabetic Supplies Diagnostic Test Devices and Supplies Drug Application Supplies Syringes Needles Facial Masks Glucose Monitoring Test Supplies Glucose Monitoring and Insulin Admin Supplies Glucose-Ketone Monitoring Test Supplies Nebulizers Nebulizer Accessories Insulin Needles-Syringes and Admin Supplies Irrigation-Type Syringes Oral Dosing Devices Urine Glucose Tests Urine Glucose-Acetone Combination Tests Urine Ketone Tests Other DME supplies can only be prescribe as a Custom Drug via printed prescription.